**Cancellation and No-Show Policy:**

• Cancellations made 72 hours prior to reservation date & time are fully refunded. Cancellations within 72 hours of reserved date & time are charged in full, and considered non-refundable. No-shows are charged in full, and considered non-refundable. All Alcatraz packages are non-refundable once booked. Please refer to your Alcatraz confirmation for confirmation/cancellation details.


**Changed Reservation Date Policy:**

• If a reservation date is changed from its original date, the changed reservation disqualifies the above cancellation policy. The changed reservation date is charged in full, is considered non-refundable, and is charged in full.

**Reservation Terms & Conditions:**

• Reservation is valid for redemption for bikes/equipment/tours noted on this invoice receipt. It is not transferable, has no cash value, and may be redeemed only once.